Consider These AI Strategies to Reduce Retail Employee Burnout

Employee burnout in retail contact centers isn’t just a personnel issue—it’s a notable business challenge threatening to eat away at productivity, morale, and profits. Retailers are increasingly turning to AI, specifically conversational AI, to help reverse this damaging trend. Organizations implementing AI signifies a profound shift…

Bringing AI Home: The Rise of Local LLMs and Their Impact on Data Privacy

Artificial intelligence is no longer confined to massive data centers or cloud-based platforms run by tech giants. In recent years, something remarkable has been happening—AI is coming home. Local large language models (LLMs), the same types of AI tools that power chatbots, content creators, and code…

OpenAI counter-sues Elon Musk for attempts to ‘take down’ AI rival

OpenAI has launched a legal counteroffensive against one of its co-founders, Elon Musk, and his competing AI venture, xAI. In court documents filed yesterday, OpenAI accuses Musk of orchestrating a “relentless” and “malicious” campaign designed to “take down OpenAI” after he left the organisation years ago….

IEA: The opportunities and challenges of AI for global energy

The International Energy Agency (IEA) has explored the opportunities and challenges brought about by AI with regards to global energy.   Training and deploying sophisticated AI models occur within vast, power-hungry data centres. A “typical AI-focused data centre consumes as much electricity as 100 000 households,” the…

Mega Models Aren’t the Crux of the Compute Crisis

Every time a new AI model drops—GPT updates, DeepSeek, Gemini—people gawk at the sheer size, the complexity, and increasingly, the compute hunger of these mega-models. The assumption is that these models are defining the resourcing needs of the AI revolution. That assumption is wrong. Yes, large…